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Very pleased. They were on time as well as doing a great job. The furniture was moved carefully and their were no gaps in flooring near doors or stairs. Overall very happy and would recommend.
Outstanding experience from start to finish. The sales team was knowledgeable and engaging. They provided many options at various price points. The order and the installation process was flawless. Extremely efficient, neat and clean. I would not hesitate for a second to use riches, carpet, and flooring for any type of flooring need. It’s the go to place that sets the bar for quality products, fair prices, and exceptional service.
If I could give 6 stars I would. Our experience with Rich's for a carpet install was 110% perfect. Ahead of schedule, completed in an afternoon, all refuse removed, and professional installers. We were also reminded a couple of times that they have a 90 day satisfaction guarantee! If we were unhappy, they would rip up the initial install and provide another install free! Unheard of customer satisfaction!!! Color us totally satisfied.
Rich came out personally to measure for our massive job. Chris was on top of communication and Rob accommodated our crazy schedule to ensure successful installation. Selection was top notch and everyone was professional and friendly. This is our flooring store for life! Thank you!
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