Testimonials from Customers Like You
Rich’s Carpet is the place to go for honest and fair prices. They are a no pressure shop. I was shopping for carpet for more then 2 months , calling them asking questions and never did they pressure me into buying. They also have the best installers, quick and clean and very friendly. Their entire staff is very professional and extremely helpful. This is the place to purchase your flooring!!! — William K.
Rich was wonderful! He helped me pick out materials, gave me a tutorial on hardwood vs. bamboo, made time for me even though I came back multiple times before I made a decision. The installers were extremely professional. When installing tile in the kitchen, they called the company I bought a dishwasher from to see if they should install tile underneath (worried that the dishwasher wouldn't fit). The company said not to install tile under dishwasher. However, when dishwasher arrived, it was too low to mount properly. Rich sent installers back to raise up floor under the dishwasher. When new floor oven came in, the profile was so low in the back, that it showed wall between the bottom of the backsplash and the top of the oven. The installers came back to put in another row of tile. They brought the bamboo to my house to acclimate to the environment. Because some time went by before the flooring could be installed (another issue, not related to Rich's Carpet One), Rich came by personally to double-check that they had all the materials needed for installation. Rich gave me referrals to other contractors, and even called them on my behalf the other contractor was unresponsive. Rich gave me his personal cell phone number. He was always reachable. If I left a message, he promptly returned my call. I was thrilled with the level of professionalism and the quality of the materials and workmanship. I would definitely use them again, and would give them a ringing endorsement. I've already referred a few of my friends to them. — Anonymous
At some time in our adult life we will all have to shop for the right store to purchase our flooring needs. Take our advise to save you time, aggravation and money... just go to Rich’s Carpet One in Hamilton. We found the service to be just great. The staff is very friendly and courteous while offering you their knowledgeable advise... that certainly helped us choose what was best for us. We will be shopping with them again real soon. No need to shop around anymore. — Jo-Ann & John
We'd like to thank you and your staff for the work you did on our kitchen floor. We are very pleased with it, particularly with the attention to detail. The job was completed to our satisfaction and in a timely manner. I would not hesitate to recommend your company to others. Also, in the event that I have other flooring needs, I can assure you that Rich's Carpet One will be my first stop! — Toni S.